This accessibility statement applies to Public Sector Audit Appointments website (

This website is run by PSAA. We want as many people as possible to be able to use this website and we are working continuously to improve. You should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

We know some parts of this website are not fully accessible:

How accessible this website is

  • PDF documents are not fully accessible to screen reader software because of tagging and reading order issues.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

PSAA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Success criterion 1.3.1: info and relationships – Some of our documents do not identify headings, lists or data tables correctly. This means users using screen readers may not be able to follow the structure of a document, which in turn may affect their ability to access and understand the information. This doesn’t meet WCAG 2.1 success criterion 1.3.1 (info and relationships).

Disproportionate burden

Some of our PDFs are not accessible but it would be a disproportionate burden to update, particularly those which are extremely long, used by a low number of people or produced by external organisations where we are not the authors.

  • The annual Regulatory Compliance and Quality Review Programme 2019
  • Quarterly Audit Quality Monitoring Reports
  • The results of the annual Quality of Audit Service survey
  • PSAA Articles of Association
  • Cardiff Business School Report and Action Plan
  • Touchstone Renard review of Future Procurement and Market Supply Options
  • Touchstone Renard Lessons Learned Review (of PSAA’s work to appoint auditors from 2023/24)
  • Analysis of Objections April 2015 to June 2019
  • Responses to consultations that require a specific format

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDF documents produced before 23 September 2018 are not properly tagged, or do not use accessible headings or structures. This means that they do not meet the success criteria for navigation set out in standard 2.4.6 of the Web Content Accessibility Guidelines version 2.1 AA.

The accessibility regulations don’t require us to remediate PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. We don’t plan to amend documentation relating to the audits for 2017/18 or prior years.

There are historic PDF documents on our website. We have reviewed and prioritised our documents. We aim to remediate those which are essential to providing our services where we have access to source document.

Any new PDFs we publish will be in an accessible form, unless doing so would create a disproportionate burden.

What we’re doing to improve accessibility

All staff are receiving information to ensure that standards are maintained.

Preparation of this accessibility statement

This statement is reviewed every six months. It was last reviewed and updated on 14 May 2024.

This website was last tested on 23 April 2024. The test was carried out by dxw.

A sample of pages across the site are tested as part of the audit and any issues identified will be reported in the sections above until they have been resolved. In our latest audit, no new issues were identified for remediation.

We routinely test for accessibility every two years or sooner if the accessibility standard changes.